Unable to print after installing latest Windows 10 update

Printer Errors & Fixes

Many people are facing this issue that they are unable to print. Actually, when users are clicking on the print button nothing is happening. And some users are getting the message that there are no printers installed, but actually printer is installed and displaying in the control panel.

What is the cause of the error

This may be associated with the JavaScript engine in Windows 10. The printer spooler service spoolsv.exe might close.  It may also throw error for jscript.dll with exception code 0xc0000005.

How to fix the issue

Actually this is a known bug of Windows 10 update and Microsoft has released the latest Windows 10 KB4517389 to fix this issue. hopefully it will resolve the issue easily. If this step is unable to solve the issue then follow the next step.

If your are still unable to print anything from the printer you may try to uninstall the latest updates KB4524147 and / or KB4517211 or any other recently installed update. Updated can be installed later, hopefully till then Microsoft will fix the issue.

How to manually fix this issue

  1. Click on start menu
  2. Search for cmd
  3. Right click command prompt and select Run as Administrator
  4. In the command prompt run the following three command in the order they are written here
    1. net stop spooler
    2. del %systemroot%\System32\spool\printers* /Q /F /S
    3. net start spooler
  5. Restart computer

Essentially only the first and last commands are required. The second command is to ensure that we clear all pending print commands that you might have given else, the printer would probably print out a lot of stuff while it executes all the previous command that you have given.

If you still have issues with the printing, see if we are online in the chat below or email us on info@onlineprinterhelp.com with a description of the issue you are facing and we shall try to guide you to fix this issue.

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